Govern Overview
Govern is CXOps Cloud’s compliance engine. It provides an immutable audit log of all platform activity and automated compliance checks that enforce brand consistency, legal requirements, and terminology standards across your content.
Two Core Functions
Section titled “Two Core Functions”Audit Log
Section titled “Audit Log”Every mutation across the platform is recorded in an immutable, append-only audit log:
- Who performed the action (user)
- What they did (create, update, delete, export, login, config change)
- What changed — previous and new data snapshots
- When it happened
- Context — IP address and user agent
The audit log is never modified or deleted. Filter by action type, resource, actor, or date range.
Compliance Checks
Section titled “Compliance Checks”Automated checks that evaluate content against your defined rules:
| Check Type | What It Evaluates |
|---|---|
| Brand Consistency | Semantic similarity against your Brand DNA Vault voice settings |
| Legal Compliance | Required disclosures and regulatory language |
| Terminology | Approved and prohibited term usage |
| Tone | Expected formality and voice matching |
Each check returns a status (passed, failed, warning) with specific findings — including the rule violated, severity, a snippet of the problematic content, and a suggestion for correction.
How Checks Work
Section titled “How Checks Work”Compliance checks can be triggered:
- Manually — click “Run Compliance Check” on any content
- Automatically — triggered when content is saved or submitted for approval
- Scheduled — run periodic audits across existing content
When a check runs, a background job evaluates the content against all active compliance rules. Results appear in the Govern interface with detailed findings.
Check Results
Section titled “Check Results”Each compliance check produces:
- Status — passed, failed, or warning
- Findings — a list of specific issues, each with:
- The rule that was violated
- Severity (hard or soft)
- A message explaining the issue
- The content snippet that triggered the finding
- A suggestion for how to fix it
- Timestamps — when the check ran and who triggered it
Integration with Other Modules
Section titled “Integration with Other Modules”Govern connects with other CXOps modules:
- Identity — Brand consistency checks compare content against your Brand DNA Vault settings using semantic similarity (vector embeddings)
- Cortex — Compliance checks can be run on drafts before approval, ensuring content meets standards before publication
- Control — Compliance check jobs appear in the Agent Console for monitoring
Hard vs. Soft Rules
Section titled “Hard vs. Soft Rules”Compliance rules have two severity levels:
- Hard (must) — violations that must be resolved before content can be approved
- Soft (should) — warnings that should be addressed but don’t block approval
This distinction helps teams differentiate between legal requirements (hard) and brand preferences (soft).